@fastfinge@interfree.ca@adam @mrkrabs No worries! If I wanted it to be private, I’d have sent a dm. What Adam says aligns with my experience. The plug on the modem was extremely stubborn; I had to tug on it harder than I like pulling on any connector, and I had nearly resigned myself to giving up before it finally came out. Even then I was scared I had broken it. As for touching the connector, I was cowardly and had the rubber cover in my hand and ready to go. I put the cover on until I was ready to plug it into the new module.