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🇨🇦Samuel Proulx🇨🇦 @fastfinge@interfree.ca
6mo
Huh. Just chatted in person with someone who's been on for a while, now, who honestly thought that all the Mastodon domains were run by Mastodon. And having a different domain was, like, just a vanity thing to look cool. It only came up because they were complaining about an issue they were having, and they were on a smaller server (not naming it for anonymity), so I suggested contacting their server admin about the problem. I was surprised when they answered "Dude nobody at big companies reads those reports. It just all goes to AI or whatever." It took some actual convincing to get them to believe that the server they're on does, in fact, have a living breathing human admin who can be talked to.

Anyway, folks, support your
server admins and moderators. With money, where you can. They're almost certainly getting messages from users who think that reporting things to an admin here is exactly like reporting stuff to Facebook or Google. IE: screaming at a giant faceless entity who's never going to care or do anything about whatever your problem is.
:black_sparkling_heart@cooltrans.men:1:black_sparkling_heart@fire.asta.lgbt:1:celeste_hearts_non_binary@mk.absturztau.be:1:mastodon_oops@cryptid.house:1❤️8
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Lyndsay Barwell @treehugger@sciences.social
6mo
@fastfinge I guess thats a form of success--that someone's joined without needing a whole explanation of how it works.
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🇨🇦Samuel Proulx🇨🇦 @fastfinge@interfree.ca
6mo
@treehugger They were brought over by political activism and a fandom space. This is the sort of person who doesn't even own a computer and just uses their phone; they would've just glazed over one, if an explanation was even offered, so they could get on with the things they actually came for.
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