1y
So I seem to be on a bit of an testing kick. A non-critical product I needed (some replacement filters for an air purifier) was available at the best price from a website I really didn't want to deal with right now. So I put the order in via innosearch.ai. I'm mostly suspicious because the marketing is so polished; I've come to distrust well-marketed products. On the other hand, if innosearch makes it possible for me to spend less money on Amazon, and makes distributing my shopping dollars to other places more practical, it's a net ethical win. If I get entirely the wrong thing, or nothing at all, it won't break me. I'll keep this thread updated with my experiences.
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Update on : two days later, I have the order confirmation email, but no delivery or shipping info, or even a delivery estimate. I'm not impressed so far. However, it's way too soon to make a final judgement. I will contact support on Monday if I haven't gotten any updates.
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Continued updates on my innosearch testing: I have still heard nothing. I submitted a support request via the contact us form just now.
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I heard back from support promptly. They’re investigating.
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continue to follow up. Apparently the seller is back ordered. However, it seems innosearch is doing AI right: lots of qualified human oversight when needed. If I had ordered directly on the seller’s inaccessible website, the product would still be back ordered. Worse, I might not even be able to contact the seller and figure out what’s happening, depending on how accessible the contact form is. It’s worth using innosearch just for the time savings of having them deal with it, so I don’t have to.
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So emailed me today to let me know they found another seller for the item, and asked if I wanted them to order it from there instead. I suspect I know what seller they're talking about, but that seller only ships to the United States. I said sure anyway, so let's see if they can get it to me. This feels more like having a personal shopper than an AI; I'm not complaining!
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User avatar
Martin @mcourcel@allovertheplace.ca
1y
@fastfinge The heck is innosearch? You find the oddest things.
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@mcourcel www.innosearch.ai
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